Terms & Conditions

1. Acceptance of Terms

Welcome to Momo Delights. By accessing or using www.momodelights.com, submitting an enquiry, contacting us, or using any information available on this website, you agree to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use this website or submit your information through our forms or communication channels.

2. Use of Website

You may use this website only for lawful, personal, informational, customer-support, or genuine business enquiry purposes.

You agree not to:

• Submit false, misleading, abusive, unlawful or fraudulent information
• Misuse the website or interfere with its security, availability or performance
• Attempt unauthorized access to any part of the website, server or connected system
• Copy, scrape, reproduce or misuse website content for competitive or commercial misuse
• Use the Momo Delights name, logo, product identity or brand assets without written permission
• Send spam, harmful code, malware, automated requests or unauthorized promotional material

3. Products, Services and Website Information

Momo Delights may provide information about food products, menu items, QSR outlet experiences, frozen food supply, HoReCa/B2B supply, bulk supply, vendor opportunities, franchise opportunities, distribution and related food-service solutions.

Product availability, menu items, pricing, packaging, ingredients, offers, supply areas, service areas, specifications and commercial terms may change from time to time without prior notice.

Images, descriptions and information on the website are provided for general information, marketing and enquiry purposes. Actual product appearance, packaging, serving size, taste profile, availability or commercial terms may vary depending on location, outlet, supply batch, season, operational requirements or business arrangement.

4. Franchise, HoReCa, B2B and Business Enquiries

Our website may allow users to submit enquiries for franchise opportunities, HoReCa supply, B2B food supply, frozen food supply, bulk orders, distribution, vendor registration, dealership, partnership or other business opportunities.

Submission of an enquiry does not create any franchise, dealership, distribution, supply, vendor, partnership, employment, agency or commercial relationship with Momo Delights.

Any franchise, supply, distribution, dealership, vendor, HoReCa, B2B or commercial relationship will be subject to separate discussion, verification, approval, documentation, commercial terms and written agreement executed by authorized parties.

Momo Delights reserves the right to review, accept, reject, delay, not respond to, or discontinue any enquiry or business discussion at its discretion.

5. Orders, Payments, Refunds and Third-Party Platforms

If our website redirects you to third-party ordering platforms, delivery partners, payment gateways, social media pages, maps or external services, your use of those platforms will be governed by their own terms, refund policies and privacy policies.

Momo Delights is not responsible for technical issues, payment failures, refund delays, delivery partner actions, platform errors, transaction interruptions or third-party service issues that occur outside our direct control.

For direct business supply, HoReCa/B2B supply, bulk orders, vendor dealings, distribution, franchise or commercial transactions, payment terms, delivery terms, cancellation terms, refund terms, credit terms, taxes, logistics and other obligations will be governed by the applicable quotation, invoice, written communication or signed commercial agreement.

6. Intellectual Property and Brand Rights

All website content, including brand name, logo, text, images, graphics, icons, product descriptions, design elements, layouts, franchise content, supply content, marketing material and business presentation content, belongs to or is licensed to Momo Delights unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, display, sell, imitate, reuse or commercially exploit any part of the website, content or brand assets without prior written permission from Momo Delights.

Unauthorized use of the Momo Delights name, logo, product identity, food images, menu content, franchise material, supply material or brand presentation may lead to appropriate legal action.

7. Information Submitted by Users

When you submit information through our website, enquiry forms, WhatsApp, email, phone call, social media or any other communication channel, you confirm that the information provided is true, accurate, lawful and submitted with proper authorization.

You are responsible for ensuring that your contact details, business details, location details, investment interest, product requirements or other submitted information are correct and updated.

Use of personal information submitted to Momo Delights is governed by our Privacy Policy.

8. Food Information, Storage and Allergen Notice

Food products may contain or come into contact with common allergens, including but not limited to gluten, dairy, soy, nuts, sesame, spices, sauces, vegetables or other ingredients depending on the product, recipe, preparation process or supply batch.

Customers, business buyers and partners should check product details, ingredient information, storage instructions, handling instructions and allergen suitability before consumption, resale, commercial use or serving to end customers.

For HoReCa, B2B, frozen food, bulk supply or business supply, proper storage, cold-chain handling, preparation, heating, serving and hygiene practices must be followed by the buyer, outlet, partner or end operator.

9. Pricing, Availability and Offers

Prices, offers, discounts, product availability, franchise information, supply terms and commercial details shown on the website or shared through communication channels may change without prior notice.

Any offer, quotation, business proposal or commercial communication is valid only for the stated period and subject to written confirmation by Momo Delights.

10. Third-Party Links and External Services

Our website may contain links to third-party websites, social media platforms, delivery apps, maps, payment gateways, ordering systems or external services.

These third-party platforms are not controlled by Momo Delights. We are not responsible for their content, policies, security, accuracy, availability, transactions or services.

11. Limitation of Liability

Momo Delights makes reasonable efforts to keep website information accurate and updated, but we do not guarantee that all website content will always be complete, error-free, uninterrupted, fully current or suitable for every individual or business purpose.

To the maximum extent permitted by applicable law, Momo Delights shall not be liable for any direct, indirect, incidental, consequential, special, business or financial loss arising from website use, reliance on website content, third-party services, enquiry submission, technical errors, delays, interruptions or unauthorized access beyond our reasonable control.

12. Indemnity

You agree to indemnify and hold Momo Delights, its owners, directors, team members, affiliates, partners, suppliers and representatives harmless from claims, losses, damages, liabilities, costs or expenses arising from your misuse of the website, violation of these Terms & Conditions, false information submitted by you, unauthorized use of our brand assets, or violation of applicable laws.

13. Changes to These Terms

Momo Delights may update these Terms & Conditions from time to time to reflect changes in our website, business, products, services, legal requirements or operational practices.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates means you accept the revised Terms & Conditions.

14. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any dispute arising from or related to this website, website enquiries, business communication or these Terms & Conditions shall be subject to the jurisdiction of the competent courts located in Panchkula, Haryana, India, unless a separate written agreement specifies otherwise.